Task 1 General · Cambridge IELTS 19 Test 2
Complaint Letter to Phone Company
You have been experiencing problems with your mobile phone service. Write a letter to the phone company.
20 minutes150+ wordsbeginner
Instructions
Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
formal letter
Situation: Problems with mobile phone service including poor reception and billing errors
Recipient: Phone company customer service
In your letter you should
- ›complain about service problems
- ›explain specific issues
- ›request resolution